All Policies Related to Our Returns, Firearm Storage, and Training Cancellations
General product returns:
All sales of ammunition, firearms, clothing, eye/ear protection, memberships, gift cards and sale items are final and non-refundable.
All other unopened and unused items with a receipt may be refunded if returned within 30 days of purchase. Merchandise returned without a receipt, within 30 days of purchase, can be returned for store credit only.
No returns are accepted after 30 days of sale.
All general product and accessory special order items, excluding firearms, not picked up within 30 days will be returned to inventory and customer will be charged a 15% restocking fee.
Special order items that are not carried in general inventory, will be returned to the distributor if not picked up within 30 days and the customer will be charged a 25% restocking fee.
A $50 per month storage fee will be charged for any special order or store purchased (held) firearm not picked up within 90 days.
If a special order or store purchase (held firearm) sale is canceled a 15% restocking fee will be charged.
If special order firearm is to be returned to the distributor, (TTC discretion), a 25% restocking fee will be charged.
Any new firearms purchased from TTC are generally covered by the manufacturer warranty. If a firearm is in need of repair or subject to recall after purchase (transfer), the manufacturer should be contacted directly for instructions on how to return the firearm back to the manufacturer for repair or replacement.
All firearm transfers that are not picked up within 30 days of our receipt, will incur a $50.00 per month storage fee.
If a customer is transferring in several handguns, the first one must be picked up within 30 days as indicated above and the remaining handguns shall be picked up consistently and diligently, following New Jersey’s 30- Day handgun purchase rules, or storage fees will be charged as indicated earlier (30 days from the day following the last transferred handgun date).
All completed gunsmith work that is not picked up within 30 days of completion will incur a $50.00 per month storage fee. For magazine compliance, the TTC is not liable for any damage incurred while attempting to modify a previously modified magazine. Inoperable magazines will be returned and non-compliant magazines will be surrendered. TTC reserves the right to charge more or decline to alter certain magazines. Basic gunsmithing work will generally take 2 weeks to complete; more complex gunsmithing may take longer if parts are to be ordered.
Training/Lessons and Classes:
In order to provide quality training, our class sizes are limited seating and in high demand. Should you need to cancel your attendance the following policies apply:
If you provide 24 hours or more notice that you cannot attend a class, course or lesson that you signed up for, you may either reschedule for a later date or can be refunded 100% of what you paid for the class.
If you provide less than 24 hours’ notice that you cannot attend a class, course or lesson that you signed up for, you will be allowed to reschedule that class one time or you will be eligible for a 50% refund of the amount you paid for the class.
If you have signed up for a class, course or lesson and you do not show up, or give us any notice, you will forfeit the entire amount paid for the class.